Automatic Form Registration

By using the unique text extraction, which analyses repetitive key words, the processing time and costs of documents are significantly reduced.

The classification of documents is essential for the retrievability thereof in a document management system.  After scanning, e-mails, faxes, letters and other documents are analysed, recognised and classified. After that they are automatically stored. If desired, you can specifically make use of your own documentation and process structure upon storage.

The receipt of a complaint is a good example in this regard. An organisation receives complaints via a variety of channels: by post, by fax, by e-mail, via a web form or these are handed in at the counter. To a large extent, your organisation is thus question-oriented. By applying intelligent "document capture-technology" requests are classified, registered and thereafter allocated to the correct template. The software does have to be "trained" however. If one is dealing with a complaint for example, there will have to be a prior indication of which types of documents correspond to a "complaint" In any event, the intelligence of the software in many cases is so high that it actually starts to teach itself.  Moreover, various connections can also be detected. That can even lead to an improvement in the quality of your current document structure and the matching of relevant documents. The quality of automatic registration improves even further.